Olark Help Center

Installing Olark in BigCommerce Tutorial

Last Updated: Feb 24, 2012 04:25PM PST

Adding Olark to your BigCommerce website

It's now easier than ever to take advantage of Olark in your BigCommerce store.Read about our integration.


1. Log into your BigCommerce Store Administration account, either from your store's website or athttp://www.bigcommerce.com/login.php.

2. In the Settings dropdown, select Live Chat Settings

3. Select Olark as your Live Chat provider and copy your Olark code into the box. 4. The message that displays in Olark depends on whether or not you already set up an Instant Messenger (IM) account to work with Olark.
If you already set up an IM account, you don't need to do anything else!
If you didn't already set up an IM account, click the Click here for help message in Olark for more information on what to do.

You're all set! Be sure to upgrade from free Olark to take advantage of all of our premium features!