You can automatically send transcripts to your favorite CRM by integrating Olark with Desk.com, Zendesk, Salesforce and Highrise, as well as many more using webhooks.
Here's the list of the most popular CMS platforms. Click on any of them to view the tutorial.
What if it's not listed?
Typically, most of our integrations let you send transcripts from Olark chats into your CRM or Helpdesk automatically or manually.
If your CRM is not on the list here, you might be able to use our Webhooks API to hook it up yourself.