Tag Archives: support

The Art of Excellent Customer Service 101 — Exceeding Customer Expectations

Posted on December 18, 2011 by bill_t

What does that mean, really? Exceeding expectations? Isn’t responding to a customer’s inquiries quickly and accurately, good enough? Well yeah, maybe in 1999. Continue reading →

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Meet your customers with Olark.

Tutorials!

Posted on April 25, 2007 by admin

I’ll be the first to admit that writing tutorials is not the most fun task in the world, but I’ve completed nice hab.la tutorials for iChat and Adium to augment the AppleScript installers. Writing all those tutorials made me think … Continue reading →

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Meet your customers with Olark.

Tutorials!

Posted on April 25, 2007 by admin

I’ll be the first to admit that writing tutorials is not the most fun task in the world, but I’ve completed nice hab.la tutorials for iChat and Adium to augment the AppleScript installers. Writing all those tutorials made me think … Continue reading →

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Meet your customers with Olark.