Tag Archives: Mrianda

The Art of Excellent Customer Service 101 — How to Hire the Right People

Okay, you’ve made the right first decision; Live chat for your Customer service and/or sales teams. Good move. You’ve got the Olark chat box installed, you’ve connected your IM client and added operators. So what next to get the most out of the Live chat process? Continue reading

Posted in Customer Service 101 | Tagged , , | View Comments

Meet your customers with Olark.