A lot of users these days are enjoying the benefits of the modern age. No longer does one need to be chained to a desk in order to communicate with their customers or get other work done.
We here at Olark agree, why sit at your desk when instead you can be out on the town or enjoying a nearby park, and still get all of your daily tasks completed?
With this in mind, we wanted to share with you the most popular mobile client used by our customers in hopes to free you from your tethers to the old ways of having an online presence.
The most popular client by far for our mobile customers is imo.im. This client is available on both Android, blackberry, and iOS, as well as having desktop clients.
With imo.im, set up is relatively painless and straight forward. You can find our walkthrough guide on setting it up here.
The most popular question in regards to this software is how to disable the auto-away feature that is enabled by default. Android and iOS have a bit of a different layout, but some of the steps are the same.
Once logged in, you will be in the Messaging screen. Tap on the 3 horizontal bars to the top left. On the page that slides open:
Tap on the green checkmark in the top left of the screen.
Then, Tap on Enable auto-away to disable that feature.
Tap on Preferences.
Then, Tap on Auto-away to disable that feature.
There you have it! All the connectivity you want with your customers while on the move!