Good morning and welcome to Friday. This week’s tip is how to email your transcripts for reading offline and without having to log in to your Olark dashboard. Handy for getting those transcripts to the VP of Customer Support who wants to pour through the transcripts, but isn’t an operator with admin status. Piece o’… Read more »
Posts Categorized: Weekly tech tips
Check out what is hatching in the hatchery!
At Olark, we are trying to come up with new and awesome things all of the time! A lot of the things we are working on are usually back-end enhancements made to make our product even easier and better to use, but we offer quite a few beta features that you can try out before… Read more »
Tech support’s Greatest hits –Friday Tech Tips — adding an avatar
Friday Tech Tips — adding an avatar Here at Olark we highly recommend adding an avatar image to display in your chats with customers. It’s fun, easy to do and adds a highly personalized touch to the chat which helps to break the ice and reassure your visitors that they are indeed talking with a… Read more »