Category Archives: Using Olark

Olark Help Center

Posted on February 14, 2012 by bill_t

We’re super excited to unveil a new wrinkle in our quest to provide excellent customer service to the world: Announcing the brand spanking new Olark Help Center! Ta da! http://help.olark.com/ gets you to our new support page where we’ve carefully … Continue reading →

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Meet your customers with Olark.

The Art of Excellent Customer Service 101 – Organizing Your Live Chat Teams

Posted on January 23, 2012 by bill_t

Okay, you’re all set. You’ve hired some sparkling customer service reps and sales folk with great experience and winning personalities. You’ve got Olark on your Web pages and you’re ready to go. What next? Organizing your team into well, a … Continue reading →

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Meet your customers with Olark.

Welcome to 2012

Posted on January 3, 2012 by bill_t

Welcome to the new year. We’re all back from our holiday break and ramping up to make 2012 our best year yet around the Olark ranch. Continue reading →

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Meet your customers with Olark.