Category Archives: Uncategorized

Our friends at Zendesk are collaborating with the folks at Zappos to put together an awesome webinar for those of you who want to learn a few tricks of the trade from people at the top of the customer service … Continue reading →

Season’s Greetings! Merry Christmas! Mazel tov! Everybody loves the holiday spirit. Don’t be a grinch. Show off yours with our new classic holiday themes. Head on over to olark.com/customize to use it now.

You’ve got your analytics and people talk to you over live chat, but how do you reach people you care about in your analytics? Do you care about your customers? You probably spend all day looking at analytics and talking … Continue reading →