I often tell people who are making inquiries about adding Olark live chat to their site who are worried about convincing their boss to spend money on mere customer support, that getting Olark Chat can be the best marketing money you can ever spend. But wait you say, live chat is for customer service and… Read more »
Posts Categorized: Olark Stories
Olark Support Center — A facelift
Of course we’ve always had a support center and lots of you have used it over the last 11 months or so since it was launched. But today it got a totally swank re-boot and facelift, chock-a-block full of streamlined new features and a major beautification by the incomparable* Joe W (whom you may have… Read more »
Meet the Olark Customer Service Team
Olark builds software that helps companies provide excellent and amazing customer service and sales. So it stands to reason that Olark Customer Service MUST be stellar and excellent in every way. Okay…… how do we do that one might ask? Not complicated at all. It’s all about the team; putting the right people in the… Read more »