Category Archives: Guest Posts

Using Customer Service to Boost Your Conversion Rate

Posted on January 31, 2012 by bill_t

Guest blog post from Claire Broadley from  experience day site Wish.co.uk The best time for any customer to visit your website is when they’re ready to spend. But not all buying decisions are based purely on price. It’s important to … Continue reading →

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Meet your customers with Olark.

Doing it Live with Topspin Media — an Olark Case study

Posted on January 29, 2012 by bill_t

Guest post by our pal Brad Barrish from Topspin Media Topspin is the premier direct-to-consumer solution for music artists, filmmakers, comedians, writers and anyone else who might want to sell stuff directy to their fans. We work with all types … Continue reading →

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Meet your customers with Olark.

Stress Test Your Help Desk

Posted on January 11, 2012 by LaurenCarlson

The holiday season may be done, but it’s always good to reflect on what we’ve learned in order to make improvements and resolutions for the new year. Continue reading →

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Meet your customers with Olark.