Author Archives: bill_t

About bill_t

Bill Is old skool Internet jedi and gangsta vintage Winamp and SHOUTcast --> and now resides @ Olark. He's been involved in Online Community, CS, and general yacking as long as the Web has been around. Bill currently abides.

Tech Support’s Greatest Hits – Your Weekly Olark Tip 5.4.2012

Posted on May 3, 2012 by bill_t

Tech Support’s Greatest Hits: version III This week we discover and uncover another tiny trip-wire annoyance in a 3rd party Im client. Initiating a chat using iChat: Many folks like to initiate chats with their site visitors as a way … Continue reading →

Posted in Using Olark, weekly tips | Tagged | Leave a comment

Meet your customers with Olark.

Tech Support’s Greatest Hits – Your Weekly Olark Tip 4.27.2012

Posted on April 27, 2012 by bill_t

Tech Support’s Greatest Hits: Part Deux! How to set your chat client’s sound notification settings to your personal preferences. We all have differing needs around notifications of visitor actions. For some, they only want to hear when a new chat … Continue reading →

Posted in Using Olark, weekly tips | 1 Comment

Meet your customers with Olark.

Tech Support’s Greatest Hits – Your Weekly Olark Tip

Posted on April 20, 2012 by bill_t

Usually when you get a hot tip it’s something like “buy low, sell high” or  “Easy Dancer to place in the 5th race.”   But this is more valuable.  Every Friday we’ll be bringing you an Olark usability tip — highlighting … Continue reading →

Posted in Using Olark, weekly tips | 1 Comment

Meet your customers with Olark.