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I can’t believe I’m using drinking references, but maybe I’m allowed to since I’ve got a batch of homebrew sitting in the other room… This should probably come as a surgeon generals warning or something on that big bottle … Continue reading
As Zach mentioned in his previous post, we rotate customer development every day among our team members. This gives us plenty of “face time” with real customers, handling questions and issues over email, Twitter, Skype, and most of all chat. … Continue reading
Talking with your customers is incredibly valuable, especially when you’re just getting started and every customer counts. But you want to get feedback in the right amount. Too little and you’re building a product in a vacuum, oblivious to what … Continue reading