Welcome to the new year. We’re all back from our holiday break and ramping up to make 2012 our best year yet around the Olark ranch. We have lots of exciting plans in motion for the Olark application in the coming months and we’ll be coding and building like crazed weasels to keep Olark progressing steadily into the finest live chat app possible. That’s where we could use your help. You see, we feel very strongly that the end user’s POV is vitally important in the decision making progress. We very much want to hear what you have to say about how you use Olark every day, about what new features you think are vital must-haves and what current features could be tweaked to be even more effective.
That’s where you come in: Please pipe up and let us know your thoughts and ideas. There are a bunch of ways to do this.
1. Go to our UserVoice community and add an idea or vote for one that is already posted — add comments too, we LOVE comments <http://olark.uservoice.com/forums/15121-feature-suggestions/filters/new>
2. Send us an email to support@olark and put “feedback” in the subject line.
3. Click on the live chat button on our web site and tell us face-to-face. We’d love to hear from you directly and someone from our team is on the chat 7am-6pm PST Monday through Friday.
4. Send an email directly to me, Guru of Customer Happiness <bill@olark.com>
Thanks a billion,
Bill T
