You may have noticed that it’s been harder than usual to raise anyone on Olark live chat this week and our offline message box has been in place instead of our usual chatty self (M-F 7am to 6pm PST). There’s a very good reason for that. We’ve been up at the river doing a bit… Read more »
Monthly Archives:: August 2012
Friday Tech Support’s Greatest Hits — 8/24/2012
Your Friday morning tech tip, right on time this week. We live in a mobile world. People live in their phones, their iPads and tablets. So of course you want them to be able to chat with you via their phones. Until now, you needed to add a snippet of Javascript to each and every… Read more »
Tech Supports Greatest hits: Friday tip for 8.10.2012
Okay, everyone knows some of the basic Olark operator commands like !transfer and !block. But that’s just the tip of the iceberg and we thought it would be swell to daylight the other, equally cool action push commands you can utilize when chatting. !help – Displays a list of common commands for the operator. Specifically,… Read more »