We are over the moon today! Ben, our CEO at Olark, won the grand prize of the Delivering Happiness Happy Hunt Sweepstakes. He’ll be flying off to Las Vegas, baby, to meet Tony Hsieh himself. What’s more, fellow Olarkers Roland and Nathan both won third prizes. Olark totally swept the contest! Let us reveal our… Read more »
Monthly Archives:: March 2012
Olark Best Practices – part 1: Accessibility
Olark Best Practices – part 1: Accessibility This is the first in a series of blog posts focusing on Olark Best Practices in providing stunning and amazingly great customer service. This week we focus on Accessibility and Routing support channels. e.g. how to make sure your visitors, customers and pre-customers alike are best served. A… Read more »
Customer Service 101 — Outstanding CS In Multiple Languages
10 tips on delivering outstanding customer service across multiple languages We often hear that the internet is making the world smaller. It’s never been easier to reach customers on the other side of the globe, whether you’re a home-based entrepreneur or a major company. But that doesn’t change the old adage that the customer is… Read more »