Monthly Archives: February 2012

Olark Help Center

Posted on February 14, 2012 by bill_t

We’re super excited to unveil a new wrinkle in our quest to provide excellent customer service to the world: Announcing the brand spanking new Olark Help Center! Ta da! http://help.olark.com/ gets you to our new support page where we’ve carefully … Continue reading →

Posted in Features, Using Olark | Tagged | Comments Off

Meet your customers with Olark.

The Art of Excellence in Customer Service 101 – CRM Integration with Olark

Posted on February 14, 2012 by bill_t

Okay, you’re set up with Olark and chatting, you’re making connections with new sales leads, satisfying existing customers and answering tons of tech support and customer service queries every day. How do you manage that flood of information? Well, you … Continue reading →

Posted in Customer Service 101 | Tagged , | Comments Off

Meet your customers with Olark.

Learn Customer Service from Zappos + Zendesk

Posted on February 13, 2012 by nbashaw

Our friends at Zendesk are collaborating with the folks at Zappos to put together an awesome webinar for those of you who want to learn a few tricks of the trade from people at the top of the customer service … Continue reading →

Posted in Uncategorized | 1 Comment

Meet your customers with Olark.