Daily Archives: January 23, 2012

The Art of Excellent Customer Service 101 – Organizing Your Live Chat Teams

Posted on January 23, 2012 by bill_t

Okay, you’re all set. You’ve hired some sparkling customer service reps and sales folk with great experience and winning personalities. You’ve got Olark on your Web pages and you’re ready to go. What next? Organizing your team into well, a … Continue reading →

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