At Olark, we want nothing more than for you to better understand, communicate and keep in touch with your web site visitors. We understand that our roots, live chat, are a window of insight into who is browsing your web site, but we believe that this is just the beginning of what is possible. Your interactions with your customers are extremely important to your business, and keeping track of them with the rest of their information can provide valuable data.
With that in mind, we are ecstatic to announce Olark’s new integration with Assistly. Not only can you store full-text chat transcripts in one central, organized interface, but you can add contact details and other important details to each interaction. This will make it much easier to follow up on an issue, maximizing the economy of your support. The kicker: integrating Assistly into Olark is as easy as can be. Just check out http://www.olark.com/tutorials/assistly and you can have your live chats in Assislty in no time!
If you haven’t heard of or tried Assistly, now is a perfect opportunity to do so! Olark who sign up for Assistly’s all-in-one tool in the next 15 days will get an Assistly seat absolutely FREE (a $468/yr value)!
We are always looking for new ways to help you build long-lasting relationships with your web visitors, so stay tuned!