Monthly Archives:: April 2011

Our singular mission at Olark is to help you better understand your website visitors, whether you’re doing sales, support, or customer development. We already have the best way to engage visitors with live chat, but a conversation is just the starting point to a deeper understanding. That’s why we’re extremely excited to announce Olark’s integration… Read more »

The following story way sent to us by Iris Holidays, who has been an Olark Customer since July, 2010. Sometimes small changes can help achieve big results. We are a small tour operator based in Kerala, India, and offer customized holiday packages to guests who want to visit “God’s own country”, the sobriquet for Kerala…. Read more »

Who is your ultimate customer? (be realistic!!!) Let me venture a guess: They’re loyal (they come back to your store again and again without looking at competitors) They’re an influencer (the love you so much they happily tell their friends and followers about you) They give you lots of money! (its important to note that… Read more »